The VAS Customer Forum

We are delighted to welcome you back to the VAS Customer Forum 2022!

On 22nd September VAS welcomed back customers, business partners and friends for the first time since 2019 at their VAS Customer Forum in central London.

The gathering was a meeting of 60 likeminded professionals representing 30 banks and finance houses to discuss and debate some of the key issues that have affected the motor and asset finance sectors over the past 3 years and then look at the current lending landscape and the challenges and opportunities that lie ahead under the new Government and their Growth Plan 2022 document.


A wide cross section of topics were covered including:

  • Brexit
  • COVID-19 Pandemic
  • Global Supply Chain
  • War in Ukraine
  • Cost of Living
  • Digitisation and Automation
  • Managing and Mitigating Risk
  • Fraud
  • Recovery and Storage
  • Agency Model

The event was hosted by the VAS Senior Management Team of Paul Neal, Managing Director, Darren Gillham, Operations Director and Grant West, Commercial Director, who were ably supported by Natasha Jones, Compliance Manager and Zach Doorey, SMART Manager.

Guest speakers included Simon Goldie, Director of Business Finance & Advocacy at the FLA and Nigel Binks and Mark Woods from Wilsons Auctions.

The event concluded with a competitive finish when the forum delegates took part in a very enjoyable evening at the Electric Shuffle at London Bridge.

 Feedback received from participants was that it was a very well run & worthwhile event, which highlighted the important role that motor and asset finance plays in the UK economy and the need to have a robust audit and asset inspection programme in place to support safe and profitable lending as we move into the winter months and beyond into 2023.

 A big thank you from the team at VAS to all those who took the time out of their diary to attend. It was fantastic to be able to get this event back in the diary after a three-year hiatus due to Covid-19. It certainly showed the importance of people being able to meet and network in person again, whilst also enabling us to align our future strategy and further develop our technology road map with our customers.

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