Auxiga is pleased to confirm that we will be attending the FLA Annual Motor Finance Convention 2026 on 11th June, one of the motor finance industry’s most important events of the year.
Representing Auxiga at the event will be Grant West, Commercial Director, who will be joining industry leaders, lenders, service providers and specialists from across the sector to discuss the challenges and opportunities currently shaping the market.
Hosted by the Finance & Leasing Association (FLA), this year’s convention comes at a particularly significant time for the industry. While the FCA’s Motor Finance Consumer Redress Scheme is delayed due to four separate legal challenges, further details of which can be found on the Finance Connect website, implementation activity is still accelerating across the market and it’s expected that the event will focus heavily on operational readiness, compliance expectations, customer communications and the longer-term impact on lenders, brokers and service providers alike.
Operational resilience and customer outcomes in focus
As the industry navigates one of the most consequential regulatory developments in recent years, events like this play an essential role in bringing together expertise, insight and practical discussion. The conversations taking place around redress, customer outcomes, operational resilience and portfolio management will help shape how the sector moves forward over the coming years.
At Auxiga, we understand the importance of supporting lenders through periods of change and increased scrutiny. The evolving regulatory environment, alongside wider economic pressures, continues to place significant demands on operational efficiency, collections performance and customer engagement strategies. Staying close to industry discussion and maintaining strong collaboration across the sector is therefore more important than ever.
FCA motor finance redress scheme will be a hot topic
The FCA’s redress scheme has already highlighted the scale and complexity of historic motor finance issues, with the regulator estimating billions of pounds in compensation could ultimately be paid to affected consumers. Alongside the financial implications, firms are now facing substantial operational and servicing challenges as they prepare for implementation and ongoing customer management requirements.
The industry is entering a period where operational performance and customer treatment will be scrutinised more closely than ever before. For lenders, dealers and brokers alike, the challenge is not only managing regulatory change, but doing so while maintaining customer confidence and protecting long-term portfolio performance. Businesses that can combine strong compliance frameworks with effective, customer-focused servicing strategies will be best positioned as the market continues to evolve.
Collaboration across the motor finance industry
For Auxiga, attending the FLA convention is an opportunity to continue engaging with clients, partners and industry peers on how the sector can respond effectively, responsibly and sustainably. We look forward to hearing the latest insights from across the industry and contributing to conversations around operational best practice, customer support and the future of the motor finance sector.
If you are attending the conference and would like to connect with Grant West during the event, we would be delighted to set up a chat – please just get in touch.